Northern NSW Social Services Provider Momentum Collective Enters Voluntary Administration After Sharp Financial Downturn

Third Sector Australia Ltd, trading as Momentum Collective, has entered voluntary administration following a rapid deterioration in its financial position that threatens continuity of essential health and social services across Northern New South Wales. FTI Consulting partners John Park, Benjamin Campbell, Joseph Hansell and Joanne Dunn were appointed on 16 October 2025 to oversee the organisation and assess options for restructuring, a sale of operations, or an orderly transition of services to alternative providers.

Momentum Collective operates a broad portfolio that spans mental health programs, community and social housing, domestic and family violence support, aged care, disability care, and Commonwealth Home Support Programme services. The not-for-profit has long served as a major provider in the Northern Rivers region, where limited competition has often left it as the only accessible option for vulnerable clients. Its network currently supports about 5,000 individuals, including several hundred accessing CHSP services. The collapse follows the August liquidation of Annecto, another large disability and home care organisation, which forced thousands of clients to shift to already stretched local providers.

According to a staff communication circulated by the administrators, all programs will continue operating on a business-as-usual basis while FTI conducts an urgent independent review. The administrators have begun engaging with state and federal agencies to determine what short-term support may be available and to test options for maintaining continuity of service. Early priorities include stabilising operations, reviewing contract funding levels, reconciling cash flow requirements, and assessing whether parts of the organisation can be transferred to new operators without disrupting client care.

Momentum Collective’s downturn has been abrupt. After posting a surplus in the 2022–23 financial year, the organisation recorded a multimillion-dollar operating deficit in 2023–24, driven by rising labour costs, constrained government funding, and growing demand for complex care. Park said the organisation’s role in regional communities heightened the urgency of identifying sustainable long-term solutions, since many of its programs operate in areas with few, if any, alternative providers. FTI will convene the first creditors’ meeting in the coming weeks.